Shipping is free on every order. There is no minimum spend and no hidden fee at checkout.
Processing time
Orders are processed within 1–3 business days (Monday to Friday, excluding US holidays). Orders placed on weekends or holidays are processed the next business day.
Delivery times
| Destination | Cost | Estimated delivery after shipping |
|---|---|---|
| United States | Free | 4–14 days |
| Canada | Free | 4–13 days |
| United Kingdom | Free | 4–10 days |
| Europe | Free | 4–11 days |
| Australia | Free | 4–10 days |
| Rest of world | Free | 4–12 days |
Delivery times are estimates and can be longer during holidays or carrier delays.
Tracking
Every order ships with tracking. When your order ships, you receive an email with your tracking number and a link to follow your package.
Customs and duties (international orders)
Orders shipped outside the United States may be subject to import duties or taxes set by the destination country. These charges are not included in our prices and are paid by the recipient.
Address changes
Please check your shipping address at checkout. If you need to change it, email us before your order ships and we will update it.
Lost or delayed packages
If your tracking has not updated for 7 days, or it shows delivered but you cannot find your package, email us with your order number and we will open a claim with the carrier and help you get your order.
Contact
Hushvana, a brand of LUSTREVANA GROUP LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: contact@lustrevana.com · Phone: +1 (307) 855-1546